Fulfillment Services

benefitsCONNECT® is a dynamic tool designed to facilitate the employee benefits enrollment and administration process. One
powerful feature is the systems’ ability to consolidate the transmission of data from a single source to multiple vendors
throughout the industry. This “Fulfillment” of data is one of the most important processes in using benefitsCONNECT®.
Fulfillment is the process of extracting data out of benefitsCONNECT® and delivering this data under any format desired, using
all available electronic delivery and security methods, on a schedule defined by end-users and to the location(s) you want the
data delivered. Fulfillment options include:

• Reports (self-billing)

• Excel Data Dumps

• Access Download

• Pre-Printed Data-mapped Forms

• Batch (Export) Interfaces

• Real-Time (Integrated) Interfaces

This data may be transmitted to national and local health plan carriers, payroll systems, insurance brokers, COBRA
administrators, and ultimately anywhere necessary. Error management is always a concern, and what better way to minimize
and eliminate errors than to only enter data once. benefitsCONNECT® can take your error free enrollment data and transmit it an
infinite amount of times to any number of destinations. This reduces the risk of errors that may be caused by multiple entries of
the same data.
Security is a major issue when transmitting health related data. We comply with the Health Insurance Portability and
Accountability Act (HIPAA), and encrypt all files prior to their transmission. To ensure that only the intended viewer reads a file, we
use a standard called, Pretty Good Privacy (PGP) encryption method. To learn more about HIPAA or PGP, please visit
hipaa.org or http://www.pgpi.org/doc/.

benefitsCONNECT®  utilizes three (3) distinct forms of transmission for your data:

1. Web Services/XML (SOAP)

2. Electronic File Transfer Protocol (FTP)

3. Electronic mail (e-mail)

4. Hard media such as CD-ROM or floppy disk.

Once an EDI export, data-mapped form, or a report has been developed and fully tested, it can be set up to run on a managed
schedule. This schedule can be monthly, weekly, daily, bi-weekly, etc. These events can also be run anytime throughout the day
as needed.

For additional information please contact:

Don Starrett
J. Donnell Starrett, Inc.
P.O. Box 2622
Augusta, GA 30914